Reservation Handling Fee

The amount of the reservation handling fee, which is paid as a service fee for JPNEAZY, varies depending on the type of reservation.

Please refer to the section below that matches to your reservation type.

*To check your reservation type, please refer to the page below.

How to Check Your Reservation Type

A reservation handling fee of 10-15% of the course meal price, in addition to the course fee, will be required. The fee percentage varies between 10% and 15%, depending on the restaurant. The exact amount can be found on the restaurant's page or in the reservation confirmation email sent by JPNEAZY.

The prepayment for the course reservation covers only the price of the course menu selected at the time of reservation. Any additional food or drinks ordered on the day of the visit must be paid directly at the restaurant.

Click here to check the restaurant's page for your reservation

*Please note that the reservation handling fee is non-refundable once your reservation has been confirmed.

The reservation handling fee is NOT part of the restaurant's meal price prepayment or deposit, but is actually a service fee for the reservation handling services provided by JPNEAZY. The full amount for any food and drinks ordered on the day should be paid directly at the restaurant.

The amount of the reservation handling fee varies by restaurant. The exact amount can be found on the restaurant's page or in the reservation confirmation email sent by JPNEAZY.

Click here to check the restaurant's page for your reservation

*Please note that the reservation handling fee is non-refundable once your reservation has been confirmed.

Please send an email to the address below, or reply to any email you’ve received from JPNEAZY.

If you contact us without replying to the email you received from us, please be sure to include your reservation ID in your message.

Support Email Address: support@fesbase.co.jp

We handle all inquiries via email. We make every effort to respond to emails received during business hours within 24 hours whenever possible.

Our service hours are from 11:00 AM to 5:00 PM (Japan Time), excluding Sundays and public holidays.