Acceptable Payment Methods at Our Partner Restaurants

For course reservations, any additional food or drink charges ordered beyond the selected course menu at the time of reservation will be paid at the restaurant on the day of your visit, while for table reservations, the full amount of food and drink charges will be paid at the restaurant on the day of your visit. For more details, please refer to the following page.

On-Site Payment at the Restaurant, Separate from Prepaid Charges

The important point to note about payment methods is that many restaurants in Japan, especially long-established or small-scale ones, still only accept cash payments. We recommend confirming the payment method in advance with the restaurant where you have made a reservation.

You may find the payment methods listed on the restaurant's page or in the reservation confirmation email sent by JPNEAZY. However, if no payment method is mentioned, please contact us by replying to the reservation confirmation email.

Click here to check the restaurant's page for your reservation

Please send an email to the address below, or reply to any email you’ve received from JPNEAZY.

If you contact us without replying to the email you received from us, please be sure to include your reservation ID in your message.

Support Email Address: support@fesbase.co.jp

We handle all inquiries via email. We make every effort to respond to emails received during business hours within 24 hours whenever possible.

Our service hours are from 11:00 AM to 5:00 PM (Japan Time), excluding Sundays and public holidays.