How to Make Other Changes
For changes other than the reservation date, time, or number of guests, please refer to the page below.
How to Change Registered Information
＊Please note that registered credit card information cannot be changed.
CONTACT INFORMATION
Please send an email to the address below, or reply to any email you’ve received from JPNEAZY.
If you contact us without replying to the email you received from us, please be sure to include your reservation ID in your message.
Support Email Address: support@fesbase.co.jp
We handle all inquiries via email. We make every effort to respond to emails received during business hours within 24 hours whenever possible.
Our service hours are from 11:00 AM to 5:00 PM (Japan Time), excluding Sundays and public holidays.